Privacy Policy
Last Updated: 4th June. 2026
At Galston Dental Surgery, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and other communications with our practice.
By using this website, submitting an enquiry, or requesting an appointment, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when:
Completing a contact form
Requesting an appointment
Contacting us by phone or email
Subscribing to updates or communications (if applicable)
The information we collect may include:
Full name
Phone number
Email address
Preferred appointment details
Information included in enquiry messages
Any other information you choose to provide
We may also collect limited technical information through website analytics tools, including:
Device type
Browser type
IP address
Pages visited
Website usage information
This information helps us improve the performance and user experience of our website.
How We Use Your Information
We may use your information to:
Respond to enquiries
Arrange or confirm appointments
Contact you regarding appointment requests
Improve our services and website
Maintain internal records
Comply with legal and regulatory obligations
We only collect information that is reasonably necessary to provide our services and communicate with patients.
Appointment Requests
Information submitted through appointment request forms is used solely for booking and communication purposes.
Submitting an appointment request does not create a confirmed appointment. A member of our team may contact you to confirm availability and appointment details.
Storage and Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.
While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Users provide information at their own discretion.
Sharing Information
Galston Dental Surgery does not sell, rent, or trade personal information to third parties.
We may share information where necessary with:
Service providers who assist with website operation or communication systems
Professional advisers
Government authorities or regulatory bodies where required by law
Any third-party service providers engaged by us are expected to maintain appropriate privacy and security standards.
Website Analytics and Cookies
Our website may use cookies and analytics tools to understand how visitors interact with the site.
Cookies are small files stored on your device that help improve website functionality and user experience.
You may choose to disable cookies through your browser settings, although some website features may not function as intended.
Third-Party Services
This website may utilise third-party services such as:
Website hosting providers
Form processing services
Mapping services
Website analytics platforms
These providers may collect information in accordance with their own privacy policies.
Galston Dental Surgery is not responsible for the privacy practices of third-party websites or services.
External Links
Our website may contain links to external websites for informational purposes.
Once you leave our website, we encourage you to review the privacy policies of any third-party websites you visit.
Access and Correction of Information
You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or outdated.
To make a privacy-related enquiry, please contact our clinic using the details provided below.
Children's Privacy
We recognise the importance of protecting children's privacy.
Where information relates to a child receiving dental care, information is generally provided by a parent, guardian, or authorised representative.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updates will be published on this page with a revised "Last Updated" date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Galston Dental Surgery
1/358-360 Galston Rd, Galston NSW 2159, Australia
Phone: +61 2 9653 1501
Email: hey@galstondental.com.au